Remote Tech Support in Victoria, BC
We connect to your computer securely and fix it while you watch, often the same day. $150/hour, on-site in Victoria, Saanich and Langford or remotely.
Common problems we fix
- Software errors and installs
- Email and Outlook problems
- Slow computer tune-ups
- Printer driver issues
- Microsoft 365 account problems
- Quick questions and how-to help
What to expect
- You deal with a local technician directly
- Appointments are usually available the same day or the next
- Hourly billing with no contract
- We explain what went wrong in everyday language
- If replacing makes more sense than repairing, we’ll tell you
On-site rate
$150/hour
Same rate on-site or remote · First hour minimum, then billed in 15-minute increments
Book a technicianFrequently asked questions
How much does remote tech support cost in Victoria?
Remote Tech Support is billed at $150/hour, on-site or remote. First hour minimum, then billed in 15-minute increments. We’ll give you an estimate before starting.
Can you do this remotely?
Many software problems can be fixed remotely over a secure connection, often the same day. Hardware problems need an on-site visit or drop-off.
Which areas do you cover?
We provide on-site service across Victoria, Saanich, Langford and surrounding communities, plus remote support anywhere.
Other services
Computer & Laptop Repair
PCs and Macs that are slow, crashing or won’t boot, plus broken screens and keyboards.
Virus & Malware Removal
Cleanup after pop-ups, scam calls, hacked accounts and ransomware.
Wi-Fi & Network Setup
Fixes for dead zones and slow internet, plus mesh Wi-Fi and office networks.
Data Recovery & Backup
We recover lost photos and files and set up backups so you have a copy next time.
Small Business IT Support
Hourly IT help for offices that don’t have their own IT person. No contract required.
Home Tech Support
Help with the computers, phones, printers and TVs in your home, explained in plain English.
Need a hand with your computer?
Call, text or book online. Most problems get fixed in one visit, and you pay for the time it takes.